Privacy Policy

CSGOPremier.com is the data controller responsible for your personal data. For any privacy-related inquiries, you can contact us here

We collect the following categories of personal data:

• Account Information: Username, email address, and password (encrypted)
• Steam Data: Steam ID and profile information when you link your Steam account
• Gaming Data: Match history, statistics, rankings, and gameplay performance
• Payment Information: Transaction records and payment status (payment details are processed by third-party providers)
• Prize Payout & Verification Data: Where you win a cash prize, the payout details you provide (e.g. bank/IBAN or PayPal) and any identity-verification (KYC) information we may need to confirm eligibility and pay you
• Technical Data: IP address, browser type, and device information for security and service delivery
• Communication Data: Messages sent through our platform and support inquiries
• Anti-Cheat Data: Where you are required to run our anti-cheat client, the integrity data it collects while you play (see the Anti-Cheat & Fair Play section below)

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide our gaming services, manage your account, and fulfill premium subscriptions
• Legitimate Interests: Fraud prevention, anti-cheat enforcement, platform security, and service improvement
• Legal Obligation: Compliance with applicable laws and regulations
• Consent: Where required, such as for marketing communications (you may withdraw consent at any time)

Your personal data is used for:

• Providing and maintaining our gaming platform and services
• Processing payments and managing premium subscriptions
• Administering competitions and paying out cash prizes, including verifying winner identity and eligibility and meeting tax/reporting obligations
• Matchmaking and ranking calculations
• Enforcing our Terms of Service and anti-cheat measures
• Detecting and preventing fraud, abuse, and security threats
• Communicating service updates and responding to support requests
• Improving our services and user experience

To keep competition fair, some players — for example those flagged for review or playing in certain competitive contexts — are required to run our anti-cheat companion application (the "CSP Verifier") while they play. It runs only in connection with gameplay on our platform.

While active, it may process the following categories of data:

• A non-reversible identifier for your device and the client version, to tie the session to your account
• Raw, allowlisted Windows identity metadata — including the local account name and SID, computer name, standard profile/system paths, MachineGuid, and ProductId — to distinguish verifier hosts and investigate shared or related accounts
• Limited information about software and system activity on your device that is relevant to game integrity, while you are playing
• In-game input and performance signals used to assess fair play

We process this data solely to detect and deter cheating and to enforce our Terms of Service, on the basis of our legitimate interest in a fair, secure platform and the performance of our contract with you. The client does not monitor your general computer use beyond the above, and we do not sell this data.

Access to anti-cheat data is restricted to authorised staff whose role includes anti-cheat or related-account review. Verifier screenshots are automatically deleted within 12 hours. Session metadata and integrity findings may be retained for as long as reasonably necessary to investigate cheating, account sharing, fraud, appeals, and enforcement of our Terms of Service.

To protect the integrity of these measures, we do not publish the specific methods our anti-cheat uses to detect cheating.

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us here. We will respond within 30 days.

• Account Data: Retained while your account is active and for up to 3 years after deletion to comply with legal obligations and resolve disputes
• Match History: Retained for the lifetime of your account for ranking and statistics
• Payment Records: Retained for 7 years as required by financial regulations
• Prize Payout & Verification Data: Retained as long as needed to make the payout, then for the period required by tax, accounting, and anti-fraud obligations
• Security Logs: Retained for up to 12 months for fraud prevention and security purposes
• Ban Records: Retained indefinitely to maintain platform integrity

We share your data with the following categories of third parties:

• Payment Processors: We use Stripe to process card payments securely. Stripe collects and processes payment information according to their Privacy Policy
• Steam/Valve: When you link your Steam account for authentication
• Payout & Verification Providers: When we pay a cash prize, we share the details needed to complete the transfer (and, where applicable, to verify your identity) with our payout and KYC providers
• Hosting Providers: Infrastructure services that store and process data on our behalf
• Legal Authorities: When required by law or to protect our legal rights

We do not sell your personal data to third parties.

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequate data protection laws
• Other legally recognized transfer mechanisms

We use cookies and similar technologies for:

• Essential Cookies: Required for the website to function (authentication, security)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with our platform

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use our services.

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure password hashing
• Access controls and authentication measures
• Regular security assessments

While we strive to protect your data, no method of transmission over the internet is 100% secure.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

For any questions about this Privacy Policy or to exercise your data protection rights, contact us at:

Contact Us

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.